Shop Arvo

Shop

FAQs

Got Any
Questions?

FAQ
How long does delivery take?

We deliver across Pakistan within 12–15 working days.

Can I return or exchange a book?

Returns and exchanges are accepted only for damaged or incorrect items within 5 days of receiving your order. Customers must provide clear pictures of the damaged or incorrect books as proof. ARVO covers the shipping cost for exchanges. Refunds for online card payments are processed within 15–20 days.

Can I cancel my order?

Yes, you can request cancellation within 2 days of placing your order, provided it is still being processed and has not been dispatched. Please contact our support team to request cancellation.

What payment methods do you accept?

We accept Cash on Delivery (COD) and debit/credit card payments. You can select your preferred payment method during checkout.

Can I change my shipping address after placing an order?

You may update your shipping address only if the order has not been dispatched.

How do I delete my account?

You can delete your account directly from your account settings anytime.

Stay in the loop

Be the first to know about new arrivals, deals & the best price

    Deliver all over in Pakistan

    We deliver to every city across Pakistan, ensuring fast and reliable service right to your doorstep.

    14 Days Return

    You can return your order within 14 days for an exchange.

    Security Payment

    Your transactions are protected with encrypted payment gateways for complete peace of mind.